What is Gyanveda Herbals' return policy?
Our '100% Buyer Protection Program' allows for easy returns only for products that do not match the description/photo or are received in a 'damaged, defective, or broken' condition.
Due to hygiene reasons, herbal products with a broken seal cannot be returned.
How do I raise a dispute for an order?
You can raise a dispute within 7 days of delivery by sending an email to support@fskart.com along with images of the damaged or incorrect product.
Our team will get in touch with you within 24-48 hours.
When will I be refunded?
Once your returned item reaches our warehouse and passes the quality check, we will initiate the refund process.
The refund amount will be credited to your original payment method or your Gyanveda account within 3 to 5 working days..
What are the shipping charges?
Shipping charges vary based on each product and your location. However, we offer FREE Delivery on most prepaid orders within India.
Exact charges can be viewed on the checkout page before payment.
How will the delivery be done?
To ensure safety and timely delivery, we process all shipments through reputed courier companies like BlueDart,
Delhivery, DTDC, and FedEx. You will receive a tracking ID once your order is dispatched.
Are Gyanveda Herbals products completely natural and safe?
es, all our products are formulated with 100% pure and natural herbs. We do not use any harmful chemicals,
Parabens, or synthetic colors in our formulations, making them completely safe for daily use.
How should I use the products for best results?
The correct method of use and dosage is mentioned on the back of each product. To get the full benefits of Ayurvedic and herbal products, it is essential to use them consistently.
We recommend continuing their use for at least 30-45 days to see visible results.
Are there any side effects of these products?
Since our products are natural, the possibility of side effects is negligible. However, if you have very sensitive skin or are undergoing any specific medical condition,
suggest performing a patch test or consulting an expert before use.
Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it or before it
dispatched. Once the order has been shipped, it cannot be cancelled.